Arby’s is a great place to eat amazing food and a very helpful staff. They have now created a feedback survey for you to utilize at www.Arbys.com/Survey. It’s nice to be able to share your positive dining experiences with a company. And on the other side of the coin, if you have one of those very rare experiences that was less than satisfactory, it’s also nice to provide feedback regarding that situation. That way whatever the issue is can be remedied so that it hopefully doesn’t happen again.
The issue that has arisen is that people are having a hard time finding the correct survey site. The main reason for this is because they have Google or Yahoo set as their homepage. And instead of typing Arbys.com/Survey into their browser address bar, they search for it instead. This inevitably ends up with some people finding their way to the wrong website. The other issue may be that sometimes companies like Arby’s use a 3rd party company for their surveys and their original survey URL redirects to that website. Some software blocks this from happening and other times people end up in the right place but get confused and go elsewhere. If you’re one of those people searching for the site, please use your browser address bar from now on. If you do so correctly, it will look like this:
If you’re in the second group and just not sure if you’re at the right place and worried about providing personal information to the wrong place, the correct website will look like this:
If you’re still unclear how to get to the correct website, don’t worry, simply click on the link below.
Please note this website is not affiliated with Arby’s, we’re just here to help people.
As of December of 2010, there are 1,169 company-owned Arby’s restaurants, 2,417 franchise outlets, and 121 branches in foreign countries, primarily in Canada. There are restaurant outlets as well in Turkey, Qatar, and the United Arab Emirates.
Arby’s is the brainchild of brothers, Forrest and Leroy Raffel. They were already running a business in the food-service equipment in Ohio in the early 60’s and noticed how the fast-food industry was booming. Both in their 30s, the brothers wanted to join the bandwagon and to try their luck in the fast-food industry. They wanted to develop a new concept –one that would make them stand out from already established fast-food chains such as McDonald’s. They then decided to focus on a menu that featured roast beef sandwiches.
The Raffel brothers opened their first restaurant in 1964. They named it R-B, a derivative of their surname and their kinship, “Raffel Brothers,” while others prefer to believe that it stood for, Roast Beef. Their modest restaurant had a vibrant yellow roof, its interior space fit in 10 seats, and had a staff of 20 employees. Their very first menu featured their slow-cooked, roast beef sandwiches that sold for 69 cents each. For beverages they served iced tea and soft drinks. R-B was a hit and the brothers were encouraged to open five more outlets by the end of 1965.
R-B would later on be called Arby’s, and its success was beyond what the brothers have ever imagined. In the 70s, the company added approximately 50 stores a year, while simultaneously reinventing their menu. They added Curly Fries, Arby’s signature sauces, Jamocha shakes, and Beef’ n Cheddar.
In 1991, they introduced a Lite Menu which was a first in the fast-food industry. The Lite Menu featured three sandwiches and 4 types of salads that were 94% fat-free and were under 300 calories. And in 1994, the restaurant chain banned smoking in all their company-owned outlets. This was another first in the fast-food restaurant business.